Service Reporting
Service Reporting is only available for Advanced Services. It displays the Service end-to-end performance monitoring information as listed below:
Service Events
Lists the service events within the specified reporting period (1 to N days).
In the daily reports, the “Event Start Time/Event Start Off” indicate:
− from the event ON to the event OFF in case both events are during the reported day;
− from the event ON to the end of the day, if there is no OFF period event during the reported day;
− If there is no ON, but the OFF event, the time until OFF is reported.
The “Event Duration” indicate:
− If the ON event persists during the day, the full day is reported (86400 seconds);
− Note for the daylight saving, the duration of a day is adjusted (23 or 25 hours).
Service Events Report (Report Viewer)
Service Outage Daily Statistics
Displays the Service unavailability instances count and time intervals for the 24h period.
Daily Failure Count 1 Report (Report Viewer)
Daily Failure Count 2 Report (Report Viewer)
Service Monthly Availability
Displays the calculated Service end-to-end Availability per month. It likewise detects threshold violations against the Availability QoS metric set in the SLA.
Monthly Availability Service Report (Report Viewer)